Terms of Service

Plain Language Summary

ClarityRun helps runners understand their training by importing activity data, including from Strava, and generating post-run analysis and training insights. You are responsible for your account, the data you connect or upload, and any training or health decisions you make. ClarityRun is not medical advice, not a substitute for a coach or clinician, and not guaranteed to be available without interruption.

Paid features may be billed through Stripe. You keep ownership of your own content and data, while the Publisher keeps ownership of the ClarityRun software, brand, interface, and documentation. The Publisher may suspend accounts that misuse the service or violate these Terms.

1. Introduction

These Terms of Service ("Terms") govern your access to and use of ClarityRun, including the website, application, account features, activity import, post-run debriefs, deep analysis reports, subscription features, support, and related services (together, the "Service").

The Service is currently published and operated on an individual basis by [TO COMPLETE: first name and last name] (the "Publisher", "ClarityRun", "we", "us", or "our") as a beta project. No wording in these Terms should be read as meaning that the Service is operated by an incorporated legal entity unless this page is later updated to state so.

Website: [TO COMPLETE: website URL]. Legal contact: support@clarityrun.tech, unless another legal email is provided here: [TO COMPLETE: legal email if different]. Publisher address or contact details required by applicable law: [TO COMPLETE: individual publisher address or legally required contact information].

If a legal entity is created later to operate ClarityRun, the legal information, contracting party, billing information, and data controller details may be updated. The updated Terms will identify the new operator and the effective date of the change.

2. Acceptance of These Terms

By creating an account, connecting a third-party account, uploading data, subscribing to a paid plan, or otherwise using the Service, you agree to these Terms. If you use the Service on behalf of a club, team, project, client, or other organization, you confirm that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not use the Service.

3. Description of the Service

ClarityRun is a B2C SaaS product for runners. It analyzes real activity history and recent sessions to help users understand what happened, what it means, and what to do next. The Service may include account management, Strava connection, activity synchronization, historical comparisons, post-run debriefs, deep analysis reports, feedback collection, subscription management, and support.

ClarityRun is not a training-plan generator, coach marketplace, social network, medical device, or emergency service.

4. Account Creation

You may create an account with an email address, username, and password, or by using a supported integration such as Strava where available. You must provide accurate information and keep your login credentials confidential.

You are responsible for all activity under your account, including actions taken by anyone who has access to your credentials. You must notify us promptly if you believe your account has been compromised.

5. Eligibility and Minimum Age

You must be at least [TO COMPLETE: minimum age] years old to use the Service. If the law of your country requires a higher age or parental consent to use online services, that higher requirement applies.

The Service is intended for users located in [TO COMPLETE: target countries]. If you access the Service from another country, you are responsible for ensuring that your use is lawful where you are located.

6. Subscriptions, Payments, and Billing

Some features may require a paid subscription or paid plan. Plans may include monthly or annual billing, and plan details, prices, billing periods, and included features will be shown before purchase where applicable.

Payments are processed by Stripe. We do not store full payment card numbers. Stripe may process payment details, billing details, tax information, and transaction metadata according to its own terms and privacy notices.

You authorize us and our payment processor to charge the applicable fees, taxes, and recurring subscription amounts using the payment method you provide. Unless stated otherwise at checkout, subscriptions renew automatically until cancelled.

7. Free Trial, Cancellation, and Refunds

If we offer a free trial, the trial terms, duration, and conversion rules will be displayed before the trial begins. We may modify or withdraw free trials at any time, subject to applicable law.

You may cancel a paid subscription through the account settings, Stripe customer portal, or another cancellation flow made available in the Service. Cancellation usually takes effect at the end of the current billing period unless stated otherwise.

Refund policy: [TO COMPLETE: no refunds, 14-day refund, case-by-case refund, statutory withdrawal rights, or other policy]. Nothing in these Terms limits any mandatory consumer rights that cannot be waived under applicable law.

8. License to Use the Service

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable right to access and use the Service for your own lawful purposes. This license does not allow you to copy, resell, sublicense, reverse engineer, scrape, interfere with, or misuse the Service.

9. Intellectual Property

ClarityRun and its licensors own all rights in the Service, including the software, source code, object code, architecture, interface, design, workflows, documentation, trademarks, logos, and other materials, except for your User Content and third-party materials.

No rights are granted to you except the limited right to use the Service under these Terms. You must not remove proprietary notices, misuse our brand, or imply endorsement without our written permission.

10. User Content

"User Content" means content or data that you provide, upload, submit, connect, or generate through the Service. This may include account information, athlete notes, race goals, subjective feedback, comments, uploaded export files, Strava-authorized activity data, and any other content you submit.

You keep ownership of your User Content. You grant ClarityRun a limited, worldwide, non-exclusive license to host, store, process, reproduce, display, analyze, and transmit User Content only as needed to provide, secure, maintain, improve, and support the Service, comply with law, and enforce these Terms.

You are responsible for ensuring that you have the right to submit, upload, or connect User Content to the Service.

11. Data Sent Into the Application

The Service may process activity metrics, activity streams, route summary data, heart-rate data, cadence, pace or speed, elevation, race goals, training context, uploaded files, and analysis outputs. You should not submit data that you are not authorized to use.

You should not submit sensitive personal data unless it is necessary for your use of the Service and you understand the associated privacy implications. Health-related fitness metrics can be sensitive in some jurisdictions. See our Privacy Policy for more information.

12. Acceptable Use and Restrictions

You must not use the Service to:

• violate any law, regulation, contractual obligation, or third-party right;
• upload malicious code, interfere with security, or attempt unauthorized access;
• scrape, crawl, overload, reverse engineer, or bypass technical limits of the Service;
• send spam, fraudulent messages, abusive requests, or misleading content;
• process data that you do not have permission to use;
• submit hateful, violent, exploitative, defamatory, fraudulent, or unlawful content;
• use the Service to make medical, emergency, or high-risk decisions without qualified professional advice;
• resell, sublicense, or provide the Service to third parties unless we have agreed in writing.

13. API and Integrations

The Service currently integrates with Strava and may support other third-party integrations in the future. A public ClarityRun API is currently [TO COMPLETE: available / not available].

If we provide an API, you must comply with the API documentation, authentication rules, rate limits, fair use rules, and any additional API terms. We may suspend API access for excessive, abusive, fraudulent, insecure, or unlawful use.

Third-party integrations are provided by their respective providers and may be subject to separate terms, privacy notices, API limits, availability constraints, and account requirements.

14. Artificial Intelligence

ClarityRun uses artificial intelligence and large language model technology to turn structured training data into coaching-oriented explanations and recommendations. In production, LLM processing is routed through OpenRouter. Development or internal environments may support other provider configurations, but production use should be documented here as OpenRouter unless changed.

Data sent for AI processing may include structured activity data, recent training history, athlete context, race goals, user notes, and other information needed to generate a debrief or analysis. The Publisher does not intentionally use your Strava data or User Content to train artificial intelligence or machine learning models operated by ClarityRun.

Whether OpenRouter or downstream model providers use submitted data for their own model training is [TO COMPLETE: confirm provider settings and contractual terms]. This must be verified before publication.

AI-generated outputs may be incomplete, inaccurate, generic, delayed, or inappropriate for your specific circumstances. You remain responsible for evaluating outputs and for decisions about training, recovery, racing, health, or safety.

15. Fitness and Health Disclaimer

ClarityRun provides informational fitness and training insights only. It does not provide medical advice, diagnosis, treatment, injury prevention guarantees, or individualized professional coaching. You should consult a qualified physician, clinician, coach, or other professional before making significant training, health, or recovery decisions.

Stop training and seek professional help if you experience pain, illness, injury, unusual symptoms, or any emergency condition.

16. Availability, Maintenance, and Changes

We aim to keep the Service reliable, but we do not guarantee that it will be available, uninterrupted, error-free, secure, or compatible with every device, browser, data source, or third-party service.

We may modify, suspend, limit, or discontinue any part of the Service, including features, plans, integrations, analysis outputs, or provider configurations. We may perform maintenance with or without notice where necessary.

17. Support

Support is available through support@clarityrun.tech and any support channel displayed in the Service. Support response times are indicative only unless a separate written agreement says otherwise.

18. Suspension and Termination

You may stop using ClarityRun at any time. You may request account deletion as described in the Privacy Policy and Data Deletion page.

We may suspend or terminate your access if we reasonably believe that you violated these Terms, created legal or security risk, misused the Service, failed to pay fees, infringed third-party rights, or used the Service in a way that could harm ClarityRun, other users, third-party providers, or the public.

After termination, your right to use the Service ends. Certain provisions will survive termination, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnity, governing law, and any provisions that by nature should survive.

19. Confidentiality

If either party receives non-public information from the other that is identified as confidential or should reasonably be understood as confidential, the receiving party must use reasonable care to protect it and use it only for the purpose for which it was disclosed. This does not apply to information that is public, independently developed, lawfully received from another source, or required to be disclosed by law.

20. Security

We use reasonable technical and organizational measures designed to protect the Service and user data. However, no system is perfectly secure. You are responsible for using a strong password, keeping credentials confidential, maintaining the security of your devices, and promptly reporting suspected unauthorized access.

21. Limitation of Liability

To the fullest extent permitted by law, ClarityRun, the Publisher, and their contractors, technical providers, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, loss of goodwill, loss of data, business interruption, training decisions, health decisions, third-party service failures, or costs of substitute services.

To the fullest extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the greater of: (a) the amount you paid to ClarityRun for the Service during the three months before the event giving rise to the claim; or (b) EUR 100.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, the limitations apply only to the maximum extent permitted by law.

22. Warranties and Disclaimers

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, non-infringement, and uninterrupted operation.

We do not warrant that the Service will meet your expectations, produce accurate or complete analysis, prevent injury, improve performance, or be compatible with every third-party platform.

23. Indemnification

If you use the Service for professional, team, club, client, or organizational purposes, you agree to indemnify and hold harmless ClarityRun and the Publisher from claims, damages, liabilities, losses, and expenses arising from your misuse of the Service, violation of these Terms, violation of law, infringement of third-party rights, or unauthorized processing of data. For consumer users, this clause applies only to the extent permitted by applicable consumer protection law.

24. Third-Party Services

The Service may depend on third-party services such as Strava, Stripe, hosting infrastructure, storage providers, email providers, analytics or monitoring tools, and AI providers including OpenRouter. We are not responsible for third-party services, their availability, their terms, their privacy practices, or changes to their APIs.

ClarityRun is not provided by, affiliated with, or endorsed by Strava. Use of Strava data depends on Strava API availability and your continued authorization.

We do not sell Strava data, disclose it to other users, or use it to train artificial intelligence or machine learning models operated by ClarityRun.

25. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify you, such as by posting the updated Terms, updating the date above, emailing account holders, or displaying an in-product notice. Your continued use of the Service after the updated Terms become effective means you accept the updated Terms.

26. Governing Law and Jurisdiction

These Terms are governed by the laws of [TO COMPLETE: governing law], without regard to conflict of law rules, unless mandatory consumer protection law provides otherwise.

The competent courts will be [TO COMPLETE: competent courts / jurisdiction], unless mandatory law gives you the right to bring a claim elsewhere.

27. Contact

For questions about these Terms, contact: support@clarityrun.tech.

Publisher: [TO COMPLETE: first name and last name]. Publisher address or legally required contact details: [TO COMPLETE].